Help Centre · Tags
The chip is the cheap part. Your page, its link and its history live in your account — so a replacement tag picks up exactly where the old one left off.
Order a replacement tagContent, slug, QR code and analytics are all account-side. Nothing is stored on the chip except a short link.
Activate the replacement against the same page and every printed QR code you already have keeps working.
Re-using an existing page during activation doesn't count towards your plan's page limit.
Your page lives in your Taproo account, not on the chip. Losing a tag never deletes a page, its content or its scan history.
If the missing tag still opens sensitive information, change its destination from your dashboard or contact hello@taproo.com for help securing or deactivating it.
Choose a compatible Taproo NFC product from the current shop range, or contact us if you need help selecting a replacement.
For a replacement issued with Taproo activation credentials, go to taproo.com/activate and choose 'One of my pages' to point it at the existing page. Reusing an existing page does not create another hosted page.
Hold your phone against the new tag. It opens the same page as before, with the same URL and QR code, so any printed QR you already have keeps working.
Two quick options. Either re-point the tag from your dashboard at a neutral page or URL, so any future tap shows nothing sensitive, or email hello@taproo.com and we will deactivate it outright. A deactivated tag stops resolving — see reactivating a deactivated tag if you get it back later.