Help Centre · Tags
The chip is the cheap part. Your page, its link and its history live in your account — so a replacement tag picks up exactly where the old one left off.
Order a replacement tagContent, slug, QR code and analytics are all account-side. Nothing is stored on the chip except a short link.
Activate the replacement against the same page and every printed QR code you already have keeps working.
Re-using an existing page during activation doesn't count towards your plan's page limit.
Your page lives in your Taproo account, not on the chip. Losing a tag never deletes a page, its content or its scan history.
Open your dashboard, find the tag under NFC Tags, and email hello@taproo.com if you need it deactivated so taps stop resolving. A deactivated tag shows a dead-end page instead of your details.
Buy any Taproo NFC product from the shop, or ask us for a bare replacement tag if you only need the chip.
Go to taproo.com/activate, enter the new tag number and activation code, then choose 'One of my pages' and pick the page the old tag used. No new page is created, so this does not use up your plan allowance.
Hold your phone against the new tag. It opens the same page as before, with the same URL and QR code, so any printed QR you already have keeps working.
Two quick options. Either re-point the tag from your dashboard at a neutral page or URL, so any future tap shows nothing sensitive, or email hello@taproo.com and we will deactivate it outright. A deactivated tag stops resolving — see reactivating a deactivated tag if you get it back later.